Frequently asked questions about Ottawa Roll-off Container Rentals

Please take a look at our list of FAQ's to find answers to your questions regarding our roll-off container rentals and waste disposal solutions.

OCR operations

What is the process for ordering a bin?

New customers looking to rent a bin require a credit card to secure their rental. We require our rental agreement form to be signed by the customer and the bin rental paid for before the bin leaves our site. Once the bin has been filled the customer is to call and notify that they are ready for a pick up. Once we pick up the bin and dump it we then charge the credit card for the dumping fees.

What rental arrangements are available?

We offer daily, weekly and monthly rentals of our units.

What size bins do you have available for rental?

We have 30 yard construction, residential and asbestos roll-off bins to meet your on and off site needs.

Do you offer weekend, emergency or after regular operating hour pick-up and delivery?

We do offer weekend delivery or pick up as an option if booked in advance. There is an additional charge for weekend service.

What payment options do you offer?

We accept Visa, Mastercard, Email Transfer and Cash.

How much advance notice do you require in order to receive bin at requested time?

We like 1-2 days notice in order to arrange for the bin to be sent out. Early calls can be arranged to have the bin sent out same day depending on the schedule.

Do I have to be at delivery location to take delivery of bin?

It is recommended to have someone there on site in order to let the driver know where to place the bin.

Waste materials

What materials can be put into the bins?

  • Construction/Renovation Material
  • Shingles
  • Asphalt
  • Leaves/Soil/Dirt/Sod
  • Firewood/Stumps
  • Garbage – Must not include items not accepted
  • Steel Rebar
  • Asbestos – Only with specialty bin

What materials cannot be put into the bins?

  • Appliances/Engines
  • Rubber Tires
  • Hazardous Materials
  • Asbestos (can only be put in specialty asbestos bin)

Should your container contain any restricted materials, they will be sent back to you and/or you will be charged for the negligence.

Certain materials like soil and concrete can not be mixed in with regular garbage. If you have any questions, please talk to us.

Do you dispose of hazardous or restricted materials?

Yes, however depending on the materials in question, we may need to take certain steps and make special arrangements for disposal.

Please call us for more information on how we can help you with hazardous or restricted materials.

Why are there restrictions on certain materials?

It is the policy of waste management facilities to separate certain non-biodegradable materials from general refuge. Many of the non-biodegradable waste materials must be dealt with as to each waste facilities policies and proceedures. In many cases these restricted materials will require special disposal fees.

Attempts to dispose of restricted materials are subject to fines and or surcharges, as imposed by the waste facility. For more information on items not accepted by land file sites in our area, please click here

Should your container contain any restricted materials, they will be sent back to you and/or you will be charged for the negligence.

Do you dispose of Asbestos materials?

Yes, we provide packaging and removal of asbestos materials. Strict regulations are enforced and must be adhered.

Please call us for more information on how we can help you manage the removal of your asbestos materials.

Other restrictions

Can the container be left on the street?

Yes, however you may need a permit if you want to place the container on the street. Please call your local municipality, or check their website for the appropriate instructions.

Property protection

Are your bins driveway safe?

Our bins are driveway safe with the rolling feature at the bottom of the bin. Concerned customers can get wood sheets or plastic protector to place under the wheels. Please note it is up to the customer to arrange driveway protection.

If damage occurs what sort of insurance protection does ORC have?

If damage occurs to the bin while on site the customer can incur charges for repairing the bin. If damage occurs to the renters driveway ORC would not be responsible, as it is up to the customer to arrange driveway protection. If any accidents occur with our driver we are insured under our own protection policy.

More questions

Got more questions? Would you like to suggest another question for our FAQ? Please give us a call or fill out our form.

Contact ORC